Retail & Wholesale

Know what is not selling before your accountant tells you

Stock ageing, reorder points and store routines on one screen — built around how your counter and godown already run.

Retail & Wholesale operations

If any of these sound familiar, we should talk

  • Stock is available in the business but not where demand is
  • Promotions grow sales but erode margin
  • Checkout and settlement do not close cleanly

None of it is anybody's fault. Every workaround was added because it solved a real problem that day. The cost only shows up later — as "I thought someone else had done it."

What we build for retail & wholesale

Each of these is one of our Smart Business Applications shaped to this sector.

Full integration path

Vortex RetailPulse Enterprise One

by Vortex Digital Solutions

Assortment to settlement on one system.

Works with the software you already run *

Keep your ERP. Add the module that fixes the gap.

Every module runs standalone beside your current ERP, accounting or industry software, or together as Enterprise One. Each module card shows exactly what it exchanges with your current system.

Vortex RetailPulseMerchandising Module

Every store carries a head-office average, so one branch has dead stock of what another is short of.

What it does

  • •Range by store from local sales
  • •Size and variant mix
  • •Price and promotion calendar
  • •Promotion margin check before launch

Works with your existing systems *

Reads sales from your POS or billing software; approved ranges go back as item lists.

Vortex RetailPulseStock & Replenishment Module

Reorders happen when the shelf is empty, and slow movers are found only at stock-take.

What it does

  • •Reorder points by store and item
  • •Slow and ageing stock every Monday
  • •Batch and expiry control
  • •Transfers between branches

Works with your existing systems *

Stock and purchases sync with your accounting or inventory software.

Vortex RetailPulseStore Operations Module

Opening, display and cash routines depend on who the manager is that day.

What it does

  • •Daily task checklists with photo proof
  • •Cash and settlement close
  • •Staff roster and attendance
  • •Store audit scores

Works with your existing systems *

Settlement reads from your POS and payment providers; attendance from your biometric system.

Vortex RetailPulseCustomer & Loyalty Module

The same customer is a stranger at every counter, and discounts grow sales but erode margin.

What it does

  • •One customer identity across stores and online
  • •Points and offers with margin guard
  • •Wholesale credit limits
  • •Repeat and lapse tracking

Works with your existing systems *

Customer records from your POS and online store; credit ledgers post to your accounting software.

Vortex SmartAI-PulseRetail Intelligence Module

Store performance is reviewed only at month-end, by which point the quarter's slow movers and margin leaks are already locked in.

What it does

  • •Demand forecast by store and item
  • •Slow-mover and dead-stock early warning
  • •Promotion margin impact predicted before launch
  • •Executive and store-level KPI dashboards

Works with your existing systems *

Works across every RetailPulse module and your existing POS and accounting data. Every recommendation waits for your approval.

Standard across every Vortex industry

Vortex SmartAI-Pulse core layer

Predictive analytics

Forecasts and early-warning signals from your own operating history.

Executive & KPI dashboards

Interactive views from company level down to a single order, truck or machine.

Workflow automation

Routine reports, alerts and hand-offs run on their own, on WhatsApp, email or screen.

Human-in-the-loop approvals

Anything that changes money, stock or a customer promise waits for a person to approve.

Disruption & exception handling

Rules watch every transaction and escalate by severity to the right owner.

Decision audit trail

Every recommendation, approval and override is recorded with who, when and why.

Where rules or optimisation give a reliable answer, we use them. AI is applied where it genuinely improves a decision, and never without a person accountable for the outcome.

Go deeper with SmartAI-Pulse

Decision Automation Service

Not sure which decisions are safe to automate, and which should always wait for a person.

We map every recurring decision in your operation, configure which ones your systems can make on their own, and which stay with a person — before a single automation goes live.

Stop Guessing What to Automate First

Network & Inventory Design Service

Stock piles up in one location while another runs short, and nobody can say why.

We work out where stock should actually sit, how many locations you need, and which routes are worth running — using your own sales and movement data, not assumptions.

Find Out What Your Network Is Costing You

* Integration with existing software is subject to a technical feasibility analysis of your current system and its available interfaces.

Functions covered

Looking for a specific capability rather than a whole system? These are the functions we deliver for retail & wholesale.

Also searched as: production planning software · scheduling software · capacity planning · MRP software · WIP tracking · inventory management software · stock management · stock control software · warehouse stock · replenishment software · quality management software · QMS

How we deliver this

How we work

01 · Understand

We study the real workflows, the manual hand-offs and the priority risks before recommending any technology.

02 · Phase one

The first release solves your single most expensive problem and goes live in weeks, so you see value before committing further.

03 · Honest answer

If a process fix would serve you better than software, we will say so. We have said it before and walked away from the work.

Founder-led. Magesh Raman spent 22+ years in enterprise supply chain and operations at Ford, Timken and St John Freight before founding Vortex. We have run the operations we now digitise.

Questions we get asked

Start with a free Vortex Pulse Check

No charge, no obligation. We map one operating priority into a practical roadmap — and if the honest answer is that you are not ready for software yet, we will tell you.

Enquiry about Retail & Wholesale

Free Pulse CheckWhatsApp