Hospitality & Food Service
Unified guest intake, production planning, requirement-led buying and central price control — for hotels, resorts and food businesses.
None of it is anybody's fault. Every workaround was added because it solved a real problem that day. The cost only shows up later — as "I thought someone else had done it."
Each of these is one of our Smart Business Applications shaped to this sector.
Full integration path
by Vortex Digital Solutions
Booking to plate to margin, across every outlet.
Works with the software you already run *
Every module runs standalone beside your current ERP, accounting or industry software, or together as Enterprise One. Each module card shows exactly what it exchanges with your current system.
Bookings come from five channels and overbookings are found at check-in.
What it does
Works with your existing systems *
Connects to your existing property system and channel manager through their available interfaces.
Food cost is guessed, wastage is unrecorded, and every cook portions differently.
What it does
Works with your existing systems *
Orders from your restaurant POS; recipe costs use purchase rates from your accounts.
Purchases are phoned in, and food safety records are filled in just before an inspection.
What it does
Works with your existing systems *
Purchases and receipts post to your accounting software.
Each outlet reports differently, so the owner cannot compare margin like for like.
What it does
Works with your existing systems *
Consolidates POS, accounting and payroll data from each outlet without replacing them.
Standard across every Vortex industry
Forecasts and early-warning signals from your own operating history.
Interactive views from company level down to a single order, truck or machine.
Routine reports, alerts and hand-offs run on their own, on WhatsApp, email or screen.
Anything that changes money, stock or a customer promise waits for a person to approve.
Rules watch every transaction and escalate by severity to the right owner.
Every recommendation, approval and override is recorded with who, when and why.
Where rules or optimisation give a reliable answer, we use them. AI is applied where it genuinely improves a decision, and never without a person accountable for the outcome.
Go deeper with SmartAI-Pulse
Not sure which decisions are safe to automate, and which should always wait for a person.
We map every recurring decision in your operation, configure which ones your systems can make on their own, and which stay with a person — before a single automation goes live.
Stop Guessing What to Automate FirstStock piles up in one location while another runs short, and nobody can say why.
We work out where stock should actually sit, how many locations you need, and which routes are worth running — using your own sales and movement data, not assumptions.
Find Out What Your Network Is Costing You* Integration with existing software is subject to a technical feasibility analysis of your current system and its available interfaces.
Looking for a specific capability rather than a whole system? These are the functions we deliver for hospitality & food service.
Also searched as: appointment software · booking system · queue management system · token system · scheduling software · production planning software · capacity planning · MRP software · WIP tracking · procurement software · purchase order software · vendor management
The applications above — built around your workflow, integrated with what you already run.
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Websites and lead journeys that bring the right enquiries in, and a CRM that makes sure none of them go cold.
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Process advisory before the build, and training that gets your team actually using what we deliver.
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We study the real workflows, the manual hand-offs and the priority risks before recommending any technology.
The first release solves your single most expensive problem and goes live in weeks, so you see value before committing further.
If a process fix would serve you better than software, we will say so. We have said it before and walked away from the work.
Founder-led. Magesh Raman spent 22+ years in enterprise supply chain and operations at Ford, Timken and St John Freight before founding Vortex. We have run the operations we now digitise.
No charge, no obligation. We map one operating priority into a practical roadmap — and if the honest answer is that you are not ready for software yet, we will tell you.